Admissions & Tours Sales Associate

Trilogy Health Services, LLC; Wabash (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Weekly pay

401(k) with company match

PTO + Parental Leave

Inclusive Care

Job summary

Trilogy Health Services in Indiana is seeking a Sales Associate to support the Director of Sales with handling inquiries, tours, data and leads, and customer communications. The role emphasizes driving move-ins and census through a structured sales process and CRM usage.

The position requires a high school diploma or GED/HSE and 1-3 years of relevant experience. The campus environment includes tours, referrals, and weekly pay with benefits.

Qualifications

• High school diploma or GED/HSE preferred.
• 1-3 years of relevant experience preferred.

Responsibilities

• Executes sales process and the conversion to move-in percentages resulting in overall census with a focus on private pay.
• Generates admissions through referral partnerships and advancing the inquiry sales process through follow-up and closing to achieve daily/weekly/monthly expectations in partnership with the CSR and Executive Director as evident through use of the CRM system.
• Responds to all referrals and inquiries properly, timely, and with appropriate follow-up. Participates with the leadership/back-up team to handle inquiries/referrals timely, including CRM Management.
• Supports welcoming new customer standards and communicates to campus team members related to move-in activities (i.e., welcome gift, move in communication and process, move in paperwork).
• Assists with planning, coordinating, and executing campus events including Senior Executive Club and community events.
• Ensuring campus is tour ready including back up team resources, appropriate marketing collateral and promotional materials, tour path, model room, first impressions, and tour stations. Executes tours as part of the primary team.
• Answers a multi-line phone system in a prompt, courteous and professional manner directing callers to the appropriate person or department.

Skills

Sales experience

Education

High school diploma or GED/HSE

Tools

CRM system

Job description

Trilogy Health Services in Indiana is seeking a Sales Associate to support the Director of Sales with handling inquiries, tours, data and leads, and customer communications. The role emphasizes driving move-ins and census through a structured sales process and CRM usage.

The position requires a high school diploma or GED/HSE and 1-3 years of relevant experience. The campus environment includes tours, referrals, and weekly pay with benefits.