Admissions & Tours Sales Associate

Trilogy Health Services; Ashland (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Get Paid Weekly + Quarterly Increases

Spending & Retirement Accounts (401k)

PTO + Paid Parental Leave

Tuition & Student Loan Assistance

Job summary

Trilogy Health Services is seeking a Sales Associate to join the campus Sales & Growth Team. You will support the Director of Sales by answering phones, coordinating tours, managing data and leads, and addressing customer inquiries to drive move-ins.

Join a caring team with competitive pay and comprehensive benefits in a long-term care setting, with opportunities for growth and development in sales and relationship building.

Qualifications

• High school diploma or GED/HSE preferred
• 1-3 years of relevant experience preferred

Responsibilities

• Executes sales process and the conversion to move-in percentages resulting in overall census with a focus on private pay.
• Generates admissions through referral partnerships and advancing the inquiry sales process through follow-up and closing to achieve daily/weekly/monthly expectations in partnership with the Community Sales Representative and Executive Director; ensure 10 call outs per day and daily use of CRM to drive sales.
• Responds to all referrals and inquiries properly, timely, and with appropriate follow-up; participates with the leadership/back-up team to handle inquiries/referrals timely, including CRM Management.
• Supports welcoming new customer standards and communicates to campus team members related to move-in activities (i.e., welcome gift, move in communication and process, move in paperwork).
• Assists with planning, coordinating, and executing campus events including Senior Executive Club and community events.
• Ensuring campus is tour ready including back up team resources, appropriate marketing collateral and promotional materials, tour path, model room, first impressions, and tour stations; executes tours as part of the primary team.
• Answers a multi-line phone system in a prompt, courteous and professional manner directing callers to the appropriate person or department.

Skills

CRM system

Education

High school diploma or GED/HSE

Tools

CRM system

Job description

Trilogy Health Services is seeking a Sales Associate to join the campus Sales & Growth Team. You will support the Director of Sales by answering phones, coordinating tours, managing data and leads, and addressing customer inquiries to drive move-ins.

Join a caring team with competitive pay and comprehensive benefits in a long-term care setting, with opportunities for growth and development in sales and relationship building.