Admissions Systems Analyst

University of North Carolina - Charlotte; Charlotte (NC); On-site; USD 55,000 - 60,000; Full time

Job summary

University of North Carolina - Charlotte is hiring an Admissions Systems Analyst to optimize admissions workflows and partner with campus IT for system enhancements. You will coordinate testing, create training materials, and support staff during implementations.

The role emphasizes liaison work between Undergraduate Admissions and IT, plus developing dashboards and SOPs to improve data integrity and operational efficiency.

Qualifications

• Bachelor's degree in a related field is required.
• Preferred experience in admissions or enrollment management, business systems analysis, and CRM/SIS tools such as Slate, Banner, PeopleSoft or Salesforce.
• Knowledge of FERPA and higher education compliance standards is preferred.
• Experience serving as a liaison between admissions and IT teams and supporting system enhancements.

Responsibilities

• Analyze admissions workflows to identify gaps and suggest efficiency improvements.
• Serve as liaison between Undergraduate Admissions and campus IT teams for system needs and enhancements.
• Coordinate testing and validation for software upgrades and feature rollouts.
• Develop user guides, SOPs, and training materials.
• Create and maintain dashboards and queries to track workflow trends and support data integrity.
• Collaborate with departments, project teams, and campus partners to enable projects.

Skills

Admissions workflow analysis

Liaison between departments

System testing coordination

Training material development

Data dashboards and queries

Data integrity

Project collaboration

Education

Bachelor's degree in Business Administration, Information Systems, Higher Education, Public Administration, or a related field

Tools

Slate

Banner

PeopleSoft

Salesforce

Job description

UNC Charlotte is hiring an Admissions Systems Analyst. The role involves analyzing admissions workflows and operational challenges to recommend and implement efficient solutions, acting as the primary liaison between Undergraduate Admissions and campus IT teams, coordinating system testing, and supporting staff with training and system enhancements.

Highlights

• Analyze admissions workflows to identify gaps and recommend efficiency improvements.
• Serve as liaison between Undergraduate Admissions and campus Information Technology teams for system needs and enhancements.
• Coordinate testing and system validation for software upgrades and feature rollouts.
• Develop user guides, Standard Operating Procedures (SOPs), and training materials.
• Create and maintain dashboards and queries to track workflow trends and support data integrity.
• Collaborate with departments, project teams, and campus partners to facilitate projects.
• Bachelor's degree in Business Administration, Information Systems, Higher Education, Public Administration, or a related field required.
• Preferred experience includes admissions or enrollment management, business systems analysis, and CRM/student information systems like Slate, Banner, PeopleSoft, or Salesforce.
• Knowledge of FERPA and higher education compliance standards is preferred.
• Salary range from $55,000 to $60,000 annually.