Admissions Support Specialist - Guide Culinary Students

Institute of Culinary Education; New York, Northern (NY, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Tuition Assistance

Free tuition in the Institute’s Career

Free Recreational Classes

Flexible Spending Account

401(k)

Job summary

The Institute of Culinary Education is seeking an Admissions Support Associate to join our Admissions team and guide prospective students through the admissions process. This in-person role is part of a large, multi-campus organization in New York City and Los Angeles, offering health benefits, tuition assistance, and extensive staffing support.

Responsibilities include assisting applicants, validating enrollment documents, reviewing files for regulatory compliance, answering inquiries by phone

Qualifications

• Associates degree or equivalent, related work experience.
• Minimum of two (2) years’ experience in a fast-paced, team environment.
• Flexible schedule - able to work until 7PM when required including evening and regular weekend availability.
• Strong communication skills both written and verbal; strong interpersonal skills with an attention to detail
• Critical thinker and problem solver
• Ability to prioritize multiple tasks while working under deadlines
• Proficient in Microsoft Excel and Word, with the ability to quickly learn new software systems
• Detail oriented, outgoing, able to multi-task, work hard and possess a drive to succeed.

Responsibilities

• Support admissions representatives and work with applicants to acquire and validate enrollment documents.
• Review files to assure regulatory requirements are met.
• Respond to questions from applicants by phone and email.
• Process applications and enrollments; manage daily activities within admissions support.
• Serve as the school’s forward facing customer service representative
• Support Recreational department operations, including class check-in, guest service, classroom readiness and administrative support as needed.
• Serve as a regular weekend campus point person for operations, including monitoring campus activity, recreational classes, and overall student/guest experience.
• Provide timely updates to the Campus Director regarding the state of the campus on weekends, including whether classes are running as scheduled, any emergencies, operational issues, staffing concerns, or other items requiring leadership awareness.
• Communicate and elevate campus concerns appropriately, including facilities, student, guest, instructor, or class-related issues.
• Other duties as required
• Comply with minimum standards as articulated in the Admissions Personnel Activity Standards policy which is updated at management’s discretion.

Skills

Strong communication

Interpersonal skills

Attention to detail

Critical thinker

Problem solver

Prioritize multiple tasks

Microsoft Excel

Microsoft Word

Team environment

Education

Associates degree or equivalent

Tools

Excel

Word

Job description

The Institute of Culinary Education is seeking an Admissions Support Associate to join our Admissions team and guide prospective students through the admissions process. This in-person role is part of a large, multi-campus organization in New York City and Los Angeles, offering health benefits, tuition assistance, and extensive staffing support.

Responsibilities include assisting applicants, validating enrollment documents, reviewing files for regulatory compliance, answering inquiries by phone