Student Financial Aid Advisor

Institute of Culinary Education; New York, Northern (NY, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Tuition forgiveness in ICE’s Career

Flexible Spending Account

401(k)

Job summary

The Institute of Culinary Education in New York is seeking a Financial Aid Advisor to join the Office of Student Financial Services. You will provide top-notch services to students, guiding them through federal and ICE aid processes and ensuring compliance.

Responsibilities include counseling families, reviewing aid forms, calculating aid, determining eligibility and coordinating with Admissions to support enrollment in a fast-paced, highly computerized environment.

Qualifications

• BA/BS degree strongly preferred.
• Two years of experience working in a financial aid office within an educational institution.
• Ability to effectively communicate instruction in person, via email and telephone.
• Proficient with Microsoft Office Suite, specifically Word and Excel.
• Comfortable in a dynamic and highly computerized environment.
• Excellent written and oral communication skills.
• High energy level and ability to work under pressure.

Responsibilities

• Counsel and advise students and parents on financial aid application procedures.
• Review financial aid forms and supporting documents for accuracy.
• Conduct calculations to determine aid amounts.
• Determine applicant eligibility and process education loans.
• Coordinate with Admissions to support enrollment.
• Maintain files in compliance with Federal and School regulations.
• Other duties as required by Supervisor.

Skills

Communication skills

Customer service

Time management

Attention to detail

Education

BA/BS degree strongly preferred

Tools

Microsoft Office (Word & Excel)

Job description

Campus

New York

Mission

The Institute of Culinary Education is dedicated to inspiring our students to reach their full potential through an education that emphasizes technique and professionalism. We accomplish this in a passionate, disciplined environment that fosters excellence, critical thinking and creativity in students, faculty and staff.

Position Summary

The Institute of Culinary Education is seeking a Financial Aid Advisor to work in the Office of Student Financial Services and provide top-notch services to its students. We are one of America’s leading centers for culinary education and the largest culinary school in New York City and Los Angeles. We are passionate about helping students of all ages and backgrounds pursue their culinary career dreams. We’re looking for a Financial Aid Advisor who is passionate about the world of food and is excited to contribute to our growing organization.

Success in this role requires experience in providing the financial aid process to prospective, new and current students. Provide positive direct client services to students, by ensuring compliance with federal, state, and aid application processes. The Financial Aid Advisor is a key member of our Financial Aid team and reports directly to our Assistant Director of Financial Aid. We support and reward creativity, performance, professional development and team involvement. We also have fun, and eat well, in the process!

Job Responsibilities

• Counsel and advise students and parents on financial aid application procedures and processing requirementsReview financial aid forms and supporting documents to insure accuracy and consistency
• Conduct mathematical calculations to determine aid amounts
• Determine applicant eligibility and process education loans
• Follow-up on information needed for application completion
• Coordinate with the Admissions Office Representatives providing an effective and seamless student enrollment process
• Maintain files keeping in compliance with Federal and School regulations
• Other duties as required by Supervisor

Qualifications

• BA/BS degree strongly preferred
• Two years of experience working in a financial aid office within an educational institution
• Ability to effectively communicate instruction in person, via email and telephone
• Proficient with Microsoft Office Suite, specifically Word and Excel
• Ability to function comfortably in a dynamic and highly computerized environment
• Outstanding written and oral communication skills
• High energy level, ability to work well under pressure
• Tuition forgiveness in ICE’s Career Training programs
• Flexible Spending Account
• 401(k)

The position is full-time and requires flexibility to work some evenings and occasional weekend shifts according to department rotation, which is set in advance.

Work Location: In-person

ABOUT THE INSTITUTE:
The Institute of Culinary Education is one of the largest and most diverse culinary schools in the world with campuses in New York and Los Angeles. Established in 1975, the Institute offers award-winning six to 13-month career training programs in Culinary Arts, Pastry & Baking Arts, Health-Supportive Culinary Arts, Restaurant & Culinary Management, and Hospitality & Hotel Management, in addition to professional development in Artisan Bread Baking, The Art of Cake Decorating and Intensive Sommelier Training — with more than 14,000 alumni, many of whom are leaders in the industry. We also offers continuing education for culinary professionals, hosts up to 400 special events each year and is home to one of the world’s largest recreational cooking, baking and beverage programs with thousands of students annually. Our 74,000-square-foot campus in New York City and its 38,000-square-foot Los Angeles campus were designed for inspiration, creativity and community. The school continues to grow and evolve with the launch of its LA campus in 2018, the addition of the Natural Gourmet Center in 2019, the agreement with the International Culinary Center in 2020, and the introduction of associate degrees in California in 2021. Visit us at ice.edu or join us on Instagram, Facebook, Twitter and YouTube at @iceculinary to find your culinary voice.

The Institute of Culinary Education is an equal opportunity employer.