Admissions Support Associate: Weekend Flex & Free Tuition

Kids for the Future; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Disability Insurance

Employee Tuition Assistance

Free tuition in ICE’s Career Training 

Free Recreational Classes

Job summary

The Institute of Culinary Education (ICE) is seeking an Admissions Support Associate to join our Admissions team and help guide prospective students through the admissions process. ICE is a leading culinary education center with campuses in New York City and Los Angeles, dedicated to helping students pursue culinary careers.

The role involves assisting applicants, validating enrollment documents, responding to inquiries, processing applications, and serving as the campus front-line customer

Qualifications

• Associates degree or equivalent, related work experience.
• Minimum of two years’ experience in a fast-paced, team environment.
• Flexible schedule - able to work until 7PM when required including evening and regular weekend availability.
• Strong communication skills both written and verbal; strong interpersonal skills with an attention to detail
• Critical thinker and problem solver
• Ability to prioritize multiple tasks while working under deadlines
• Proficient in Microsoft Excel and Word, with the ability to quickly learn new software systems
• Detail oriented, outgoing, able to multi-task, work hard and possess a drive to succeed.

Responsibilities

• Support admissions representatives and work with applicants to acquire and validate enrollment documents.
• Review files to assure regulatory requirements are met.
• Respond to questions from applicants by phone and email.
• Process applications and enrollments; manage daily activities within admissions support.
• Serve as the school’s forward facing customer service representative
• Support Recreational department operations, including class check-in, guest service, classroom readiness and administrative support as needed.
• Serve as a regular weekend campus point person for operations, including monitoring campus activity, recreational classes, and overall student/guest experience.
• Provide timely updates to the Campus Director regarding the state of the campus on weekends, including whether classes are running as scheduled, any emergencies, operational issues, staffing concerns, or other items requiring leadership awareness.
• Communicate and elevate campus concerns appropriately, including facilities, student, guest, instructor, or class-related issues.
• Other duties as required.
• Comply with minimum standards as articulated in the Admissions Personnel Activity Standards policy which is updated at management’s discretion.

Skills

Strong communication skills

Interpersonal skills

Detail oriented

Multitasking

Critical thinker

Problem solving

Microsoft Excel

Microsoft Word

Prioritization

Education

Associate degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

The Institute of Culinary Education (ICE) is seeking an Admissions Support Associate to join our Admissions team and help guide prospective students through the admissions process. ICE is a leading culinary education center with campuses in New York City and Los Angeles, dedicated to helping students pursue culinary careers.

The role involves assisting applicants, validating enrollment documents, responding to inquiries, processing applications, and serving as the campus front-line customer