Admissions Specialist - Patient Access & Care Coordination

Vasona Creek Healthcare Center; Los Gatos (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision insurance

HSA/FSA options

401(k) matching

Disability insurance (short/long-term)

Life and critical illness insurance

EAP

Discounted PACS stock program

Job summary

Vasona Creek Healthcare Center in Los Gatos, CA is hiring an Admissions Assistant for a full-time role beginning immediately. You will be the welcoming face and voice for new residents, their families, and hospital partners, working closely with the Admissions Director to ensure a smooth transition into care.

The position involves coordinating admissions, verifying insurance, coordinating referrals, and conducting facility tours in a supportive, team-oriented environment.

Qualifications

• Experience in a healthcare setting, admissions, or skilled nursing facility is preferred.
• Familiarity with Medicare, Medicaid, and health insurance verification processes.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• First Point of Contact: Greet prospective residents, families, and healthcare professionals warmly in person and over the phone.
• Admissions Coordination: Assist with scheduling resident intake, managing pre-admission documentation, and preparing admission packets.
• Referral Management: Follow up with hospitals, physicians, and case managers to secure timely transfer of clinical information.
• Financial Verification: Verify insurance benefits and handle authorizations.
• Facility Tours: Conduct tours of the rehabilitation gym and facility for prospective families.
• Team Collaboration: Work with nursing, social services, and administrative staff.
• Compliance & Records: Maintain accurate documentation per state, federal, and company guidelines.

Skills

Interpersonal skills

Customer service

Attention to detail

Confidentiality

Communication

Tools

Microsoft Office

EHR systems

Job description

Vasona Creek Healthcare Center in Los Gatos, CA is hiring an Admissions Assistant for a full-time role beginning immediately. You will be the welcoming face and voice for new residents, their families, and hospital partners, working closely with the Admissions Director to ensure a smooth transition into care.

The position involves coordinating admissions, verifying insurance, coordinating referrals, and conducting facility tours in a supportive, team-oriented environment.