Patient Admissions Concierge | Care Center Liaison

Simi Healthcare; Simi Valley (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition assistance

401K

Job summary

Simi Valley Healthcare Center is seeking a Full-Time Patient Liaison/Admissions Concierge to support admissions processes for prospective residents and families. You will conduct tours, interview potential residents, verify insurance, and coordinate with the Admissions Coordinator and Nursing staff to ensure a smooth admission.

Join a compassionate team committed to quality care and helping seniors transition with dignity.

Qualifications

• One to Two years previous related experience, preferably in a skilled nursing environment.
• Understanding of healthcare reimbursement programs.
• Represent the Company in an ethical and professional manner.
• Interact tactfully, effectively, and professionally with staff, residents, family, visitors and public.
• Organize, prioritize and meet deadlines.
• Friendly attitude welcoming new residents to the building.
• Experience with Medicare and Medi-Cal guidelines preferred.

Responsibilities

• Demonstrates commitment to company's mission, values and standards of ethical behavior.
• Establishes and maintains relationships with referral sources and informs Admissions Coordinator/Administrator of issues.
• Conducts tours and pre-admission interviews with prospective resident and explains services.
• Reviews admission packets and assists with completion, obtaining signatures within 24 hours of admission.
• Verifies identity and financial status (HMO, Medicare) and coverage entitlement.
• Follows up on pending Admissions daily or as directed by Admissions Coordinator.
• Completes Admissions Packet and prepares file for Nursing and Business Office.
• Receives and follows work schedule from Admissions Coordinator.
• Performs day-to-day departmental duties as needed.
• Attends required in-services and meetings.

Skills

Experience in SNF

Healthcare reimbursement knowledge

Effective communication

Organizational skills

Friendly attitude

Tools

Marketing information systems

Job description

Simi Valley Healthcare Center is seeking a Full-Time Patient Liaison/Admissions Concierge to support admissions processes for prospective residents and families. You will conduct tours, interview potential residents, verify insurance, and coordinate with the Admissions Coordinator and Nursing staff to ensure a smooth admission.

Join a compassionate team committed to quality care and helping seniors transition with dignity.