Admissions & Resident Support Specialist

Priority Dispatch Corp.; North Dakota; Hybrid; USD 29,000 - 35,000; Full time

Job summary

West River Health Services is seeking an Entry Level Social Services & Admissions Designee to guide residents and families from inquiry through residency and discharge. You will coordinate admissions, support census development, and address social, emotional, and family needs to promote a positive resident experience.

You will collaborate with Administration, Nursing, Activities, and community resources to ensure smooth transitions and high-quality life for residents across placement and care

Qualifications

• Demonstrates a desire and ability to work effectively with elderly individuals, individuals with disabilities, residents, and their families.
• Demonstrates an understanding of the social, emotional, and psychosocial needs of residents in a long-term care environment.
• Must demonstrate strong communication, organization, interpersonal, and problem-solving skills.
• Must be able to work collaboratively with residents, families, healthcare providers, community partners, and all facility departments.
• Must maintain resident confidentiality and demonstrate professionalism when handling sensitive information.
• High School Diploma Required
• Education, experience, and/or licensure prefered.

Responsibilities

• Serves as a primary contact for prospective residents and families throughout the inquiry, admission, and move-in process.
• Consults with prospective residents and families to understand resident needs and assists in communicating available services, levels of care, and applicable pricing.
• Provides facility tours and responds to questions from prospective residents and families before, during, and following admission.
• Coordinates potential admissions with Administration, Nursing, and other appropriate departments to support timely review and decision-making.
• Coordinates all aspects of new resident admissions, including required paperwork, communication of admission timelines, immediate resident needs, and the move-in process.
• Works collaboratively with facility leadership and staff to support census development, appropriate admissions, and positive resident and family experiences.
• Performs or participates in home visits as appropriate for potential admissions or discharges.
• Assists residents with room transfers and other significant transitions within the facility.
• Works closely with the West River Health Services Discharge Planner and other referral sources to support continuity of care.

Skills

Elder care

Communication

Organization

Interpersonal skills

Problem-solving

Education

High School Diploma

Job description

West River Health Services is seeking an Entry Level Social Services & Admissions Designee to guide residents and families from inquiry through residency and discharge. You will coordinate admissions, support census development, and address social, emotional, and family needs to promote a positive resident experience.

You will collaborate with Administration, Nursing, Activities, and community resources to ensure smooth transitions and high-quality life for residents across placement and care