Resident Admissions & Social Care Specialist

Monarch Healthcare Management; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off - Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within

Job summary

Monarch Healthcare Management’s Social Services Designee engages with residents, families, visitors and staff during admission and discharge, marketing our services and building referral relationships. They clarify legal documents and help develop individualized care plans to support residents’ functioning.

As part of the interdisciplinary team, they assess psychosocial needs, coordinate care, and ensure compliance with policies and Residents' Bill of Rights while maintaining professional

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Must have strong skills in communication, organization, management, and leadership
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Experience in healthcare, skilled nursing facility or assisted living community

Responsibilities

• Admission and Discharge Coordination: Manages the full admission process, including referrals, pre-admission screenings, paperwork, and financial applications; develops and documents ongoing discharge plans and coordinates home health or equipment needs.
• Resident and Family Support: Provides emotional support, guidance, and information to residents and families, assists with adjustment to facility placement, grieving, and advanced directives, and addresses psychosocial needs.
• Communication and Liaison: Acts as a link between residents, families, staff, and community agencies; communicates changes such as room assignments and coordinates care with appropriate personnel.
• Care Planning Participation: Completes social assessments, PHq-9, BIMs, MDS, and care plan documentation; participates in interdisciplinary care planning and patient care conferences to ensure psychosocial and behavioral needs are addressed.
• Professional Conduct and Relationship Management: Maintains courteous, cooperative, and professional relationships with residents, families, staff, and visitors; adheres to dress code, confidentiality, and facility policies.
• Facility Compliance and Education: Promotes QAPI initiatives, maintains accurate departmental records, follows Abuse Prohibition Plan and regulatory requirements, attends continuing education, and keeps current on policies, procedures, and Residents' Bill of Rights.

Skills

Psychosocial assessment

Communication

Care planning

Interdisciplinary teamwork

Regulatory compliance

Job description

Monarch Healthcare Management’s Social Services Designee engages with residents, families, visitors and staff during admission and discharge, marketing our services and building referral relationships. They clarify legal documents and help develop individualized care plans to support residents’ functioning.

As part of the interdisciplinary team, they assess psychosocial needs, coordinate care, and ensure compliance with policies and Residents' Bill of Rights while maintaining professional