Admissions & Registration Coord II

Johns Hopkins Medicine; Washington, Baltimore (District of Columbia, MD); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Tuition assistance

Career growth and development

Benefits package

Job summary

Johns Hopkins Health System in Baltimore, MD is seeking an Admissions and Registration Coordinator to handle non-clinical patient encounters, collect demographics and insurance data, and support the care team. This 40-hour evening shift role requires strong communication and EPIC experience, with 3:00 pm–10:30 pm hours and weekend/holiday work.

Training occurs during day shift for 6-8 weeks. The position emphasizes accuracy, courteous service, and, as needed, coordination of registrations,

Qualifications

• High school diploma or equivalent required.
• 1–2 years of relevant healthcare/medical office experience.
• Experience with EPIC applications including scheduling, registration, billing and order communications.

Responsibilities

• Handle registrations and scheduling for patient encounters.
• Perform time-of-service collections and obtain authorizations.
• Provide support to the clinical care team with courteous patient service.
• Provide same-day admission notification to payers.

Skills

Communication

Customer service

Attention to detail

Education

High School Diploma or Equivalent

Tools

EPIC software

Grand Central

Job description

Requisition #:677200 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Clerical and Administrative Support Schedule:Night Shift Employment Type:Full Time

Join a fantastic global healthcare organization!

• Employee and Dependent Tuition Assistance
• Career growth and development
• Affordable and comprehensive benefits package

Position Summary:

The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.

Shift:

Evening Shift, 40 hours per week; 3:00 pm - 10:30 pm; weekend and holiday work is required.

Job training will take place during the day shift for 6-8 weeks.

Requirements

• High School Diploma or Equivalent
• 1 -2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range:

Minimum $18.87/hour - Maximum $31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.