Patient Service Coordinator III

Johns Hopkins Hospital; Washington, Baltimore (District of Columbia, MD); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking a Patient Service Coordinator III to manage all non-clinical aspects of patient encounters, ensuring accurate information and a smooth workflow. The role emphasizes friendly service and professional patient interactions, with necessary skills in scheduling, registration, and billing systems.

The position is full-time (40 hours), daytime shift, 8:30am-5:00pm, non-exempt, located at Johns Hopkins Hospital in Baltimore.

Qualifications

• High School Diploma or Equivalent.
• 1 year experience.
• Proficiency with computer systems used for scheduling, registration, and billing.

Responsibilities

• Handle all administrative aspects of the patient encounter to ensure a smooth process.
• Provide friendly, courteous assistance to every patient for a positive, professional experience.
• Proficient in using automated scheduling, registration and billing systems for efficient operations.

Skills

Customer service

Computer systems proficiency

Communication skills

Education

High School Diploma or Equivalent

Tools

Scheduling software

Billing systems

Job description

Requisition #:674024 Location: Johns Hopkins Hospital, Baltimore, MD 21287 Category: Clerical and Administrative Support Schedule: Day Shift Employment Type: Full Time

Position Summary

• The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems

Education

• High School Diploma or Equivalent

Work Experience

• 1 year experience

Shift

• Full Time (40 hours); 8:30am-5:00pm
• Day Shift
• Non-Exempt

Salary Range: Minimum $18.87/hour - Maximum $31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.