Admissions Coordinator (Nights)

Johns Hopkins Medicine; Saint Petersburg (FL); On-site; USD 22,000 - 36,000; Full time

Job summary

Johns Hopkins Medicine Admissions Coordinator role focuses on data validation across registration, insurance verification, demographics, and determining guardianship to support accurate patient billing and a smooth experience.

The position requires active coordination with patients, insurers, department administrators, physicians, and staff to verify benefits, collect at time of service, and resolve financial issues while upholding patient-centered care.

Qualifications

• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement.
• 1 year minimum experience in insurance verification and interpretation, billing and collections, and a comprehensive understanding of managed care contracts preferred.
• Knowledge of county, state, and federal programs such as Medicaid and Medicare.

Responsibilities

• Gathers, validates, and documents required registration data and signatures to identify the legal guardian and insurance plans.
• Verifies and documents eligibility and benefits for third party payers to ensure proper reimbursement.
• Obtains complete demographic and billing information by identifying the correct insurance plan and subscriber information.
• Resolves patients' financial issues, including arrangements for patient responsibility and payment plans.
• Interprets insurance verification to communicate benefit information for point of service collections.
• Collects time of service payments and any prior balances related to patient responsibility.
• Provides an excellent patient-centered experience to physicians, coworkers, patients and families.

Skills

Insurance verification

Billing and collections

Managed care contracts

Education

High School diploma or equivalent

Job description

Admissions Coordinator is responsible for conducting comprehensive data validation. Data validation components include insurance verification, patient demographics, determining legal guardianship and point of service collections. This position requires integral communication with patients, insurance companies, department administrators, physicians and other departmental staff to ensure the ideal patient experience.

KEY ACCOUNTABILITIES:

• 1. Gathers, validates, and documents required registration data; obtains all required forms and signatures to properly identify the legal guardian and insurance plans
• 2. Verifies and documents eligibility and benefits for all third party payers to ensure proper reimbursement for services
• 3. Obtains complete and accurate demographic and billing information by identifying the correct insurance plan and subscriber information to ensure proper reimbursement for services
• 4. Resolves all patients' financial issues, including arrangement for patient responsibility, i.e. state or federal programs, self-pay, or payment plan, to ensure proper reimbursement for services
• 5. Accurately interprets insurance verification in order to communicate benefit information to the responsible party for point of service collections
• 6. Collects time of service payments and any prior balances related to patient responsibility
• 7. Provides an excellent patient-centered experience to physicians, coworkers, patients and families and all other internal and external customers

QUALIFICATIONS:

• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement
• 1 year minimum experience in insurance verification and interpretation, billing and collections, and a comprehensive understanding of managed care contracts preferred
• 1 year minimum of healthcare experience working for a health plan, physician practice, surgery center or hospital setting preferred
• Knowledge of county, state, and federal programs such as Medicaid and Medicare

Salary Range: Minimum $16.25/hour - Maximum $25.99/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.