Admissions & Referrals Specialist

Eagleville Hospital; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Eagleville Hospital is seeking an Admissions professional to facilitate new admissions by reviewing referrals and responding to inquiries. This role reports to the Shift Supervisor and involves initial screening and level of care assessment for patients seeking admission.

Responsibilities include coordinating with nursing and medical leadership, handling insurance verification, and ensuring pre-authorization and funding are in place. Strong communication and confidentiality are essential.

Qualifications

• HS diploma required; bachelor's degree preferred.
• 3 years of Admissions experience required.
• Experience in managed care pre-certification and utilization preferred.

Responsibilities

• Facilitate review process of potential admissions and referrals.
• Maintain tracking system of referrals.
• Respond to phone calls and inquiries about the facility within policy timeframes.
• Provide initial screening and level of care assessment for patients calling to be admitted.
• Facilitate insurance verification process and secure appropriate funding.
• Create Authorization Tracking Forms for accepted patients.
• Collaborate with Nursing, Medical or Psychiatric leaders to ensure appropriate recommendations.
• Coordinate admission and transfer from referral sources.
• Maintain knowledge of milieu management.
• Assist with new admission arrival procedures such as searches and UDS as needed.
• Communicate projected admissions to designated internal representatives promptly.
• Assist the Nursing leaders with ensuring information from referral sources or patient information is received prior to admission.
• Complete pre-authorization for treatment and admission prior to admission, when possible.
• Serve as a community liaison and maintain partnerships with referral sources.
• Demonstrate a positive, empathetic and professional attitude towards customers.
• Respect patient confidentiality and privacy.
• Perform other duties as assigned.

Skills

Empathy

Communication

Customer service

Education

HS diploma

Bachelor's degree preferred

Job description

Eagleville Hospital is seeking an Admissions professional to facilitate new admissions by reviewing referrals and responding to inquiries. This role reports to the Shift Supervisor and involves initial screening and level of care assessment for patients seeking admission.

Responsibilities include coordinating with nursing and medical leadership, handling insurance verification, and ensuring pre-authorization and funding are in place. Strong communication and confidentiality are essential.