Admissions Concierge: Mental Health Intake & Support

Universal Hospital Services Inc.; New Orleans (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision coverage

401k with company match

Generous paid time off

Job summary

River Oaks Hospital in New Orleans, LA, seeks an Admissions Call Specialist to receive intake calls and walk-ins with compassion and urgency. The role includes accurate documentation, coordinating admissions, and communication with referral sources to ensure proper assessments.

Responsibilities include insurance verification, patient registration, vitals, wanding, scheduling evaluations, admissions processing, and related non-clinical duties under admissions leadership.

Qualifications

• High School Diploma/GED required; Bachelor’s degree in a related field with clinical knowledge and experience required.
• Previous experience in human services, psychiatric, or mental health settings with administrative duties and crisis inquiry experience.
• Crisis intervention training or experience preferred.

Responsibilities

• Receive intake calls and walk-ins with compassion and urgency, ensuring an appropriate assessment.
• Coordinate admissions process, process referrals, and communicate with referral sources.
• Verify insurance, handle patient registration, take vitals, perform wanding, schedule evaluations, and perform non-clinical duties.

Skills

Interpersonal skills

Team orientation

Prioritization

Crisis intervention awareness

Education

Bachelor’s degree related field

High School Diploma or GED

LPN - Preferred

Job description

River Oaks Hospital in New Orleans, LA, seeks an Admissions Call Specialist to receive intake calls and walk-ins with compassion and urgency. The role includes accurate documentation, coordinating admissions, and communication with referral sources to ensure proper assessments.

Responsibilities include insurance verification, patient registration, vitals, wanding, scheduling evaluations, admissions processing, and related non-clinical duties under admissions leadership.