Patient Admissions Concierge

Epic Healthcare; Hamilton Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Epic Healthcare in New Jersey is seeking an Admissions Coordinator to manage the admissions process from referrals to resident arrival. You will verify documentation, coordinate with hospitals, families, physicians, and insurance providers to ensure smooth transitions.

The role requires strong communication and organizational skills, a customer-focused approach, and the ability to multitask in a fast-paced healthcare environment. Prior admissions experience is preferred.

Qualifications

• Previous experience in healthcare admissions, long-term care, skilled nursing, or a related setting preferred.
• Strong communication and organizational skills.
• Knowledge of insurance verification and healthcare documentation is a plus.
• Ability to multitask and work in a fast-paced environment.
• Professional, compassionate, and customer-focused approach.

Responsibilities

• Coordinate and manage the admissions process from referral through resident arrival.
• Review referral and admission documentation for completeness and accuracy.
• Communicate with hospitals, families, physicians, insurance providers, and referral sources.
• Verify insurance benefits and assist with authorization requirements.
• Coordinate with nursing, social services, and other departments to prepare for new admissions.
• Maintain accurate and timely admission records.
• Provide excellent customer service to residents and their families.
• Follow up with referral sources and assist with census development.

Job description

Epic Healthcare in New Jersey is seeking an Admissions Coordinator to manage the admissions process from referrals to resident arrival. You will verify documentation, coordinate with hospitals, families, physicians, and insurance providers to ensure smooth transitions.

The role requires strong communication and organizational skills, a customer-focused approach, and the ability to multitask in a fast-paced healthcare environment. Prior admissions experience is preferred.