Admissions & Patient Access Services Lead

ND Health and Human Services; Jamestown (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

ND State Hospital in Jamestown, ND seeks a Patient Access and Support Services Lead to oversee admissions, reception/switchboard, and transportation teams. You will coordinate client intake, verify benefits, and ensure timely, courteous service aligned with hospital policies.

You will supervise scheduling, training, coaching, and performance reviews, drive workflow improvements, and partner with clinical and financial teams to keep records accurate and compliant.

Qualifications

• Must be able to organize competing priorities.
• Able to supervise staff across multiple work areas.
• Strong communication with clinical and administrative teams.

Responsibilities

• Oversee admissions, reception/switchboard, and transportation staff.
• Coordinate client intake, benefits verification, and authorization steps.
• Lead scheduling, training, and performance evaluations.

Job description

ND State Hospital in Jamestown, ND seeks a Patient Access and Support Services Lead to oversee admissions, reception/switchboard, and transportation teams. You will coordinate client intake, verify benefits, and ensure timely, courteous service aligned with hospital policies.

You will supervise scheduling, training, coaching, and performance reviews, drive workflow improvements, and partner with clinical and financial teams to keep records accurate and compliant.