Admissions Operations Specialist

UT Tyler; Town of Texas (WI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement (after one year)

Job summary

The University of Texas Permian Basin invites applications for the Coordinator for Admissions Operations. This role supports undergraduate admissions by coordinating application processing, credential review, and transfer-credit workflows, while maintaining confidential records.

You will work with PeopleSoft and other systems, develop quality-control procedures, train student leaders, and provide admissions guidance to prospective students, families, and staff, ensuring timely, accurate service.

Qualifications

• Bachelore2223 degree from an accredited college or university.
• Three years of progressively responsible experience in admissions, enrollment services, student records, transfer-credit or credential evaluation, or related higher-education operations.
• Experience processing or reviewing applications, transcripts, credentials, academic records, test scores, or comparable high-volume confidential records using established policies and quality standards.
• Experience using a student information system, CRM, workflow platform, or comparable enterprise system to process records, track exceptions, or support admissions/enrollment operations.
• Experience coordinating recurring workflows, tracking deadlines or exceptions, performing data/quality review, maintaining process documentation, and communicating effectively with students, families, staff, and campus partners.

Responsibilities

• Verify incoming application materials, transcripts, test scores, and related documents for authenticity, correct student matching, completeness, and data accuracy; coordinate correction or escalation of discrepancies.
• Coordinate recurring Direct Admissions processing, including required materials, applicant records, campus delivery steps, status tracking, and follow-up within established procedures.
• Coordinate Change of Entry and application-withdrawal processing; maintain accurate supporting records and ensure transactions are completed or escalated according to approved procedures.
• Apply approved core-curriculum, transfer-credit, and equivalency standards to incoming coursework; identify nonstandard or unresolved coursework and route it to the authorized academic or admissions authority.
• Maintain the EAB Transfer Credit Calculator using approved equivalencies and data standards; perform recurring quality review, document identified issues, and coordinate authorized updates.
• Maintain and review academic records, support degree-audit and course-entry accuracy, and explain documented results or next steps without independently approving academic exceptions or graduation requirements.
• Process and maintain admissions records, correspondence, forms, reports, and transactions in PeopleSoft and related approved systems with confidentiality and accuracy.
• Monitor assigned admissions-automation workflows and outputs, identify failed or inconsistent transactions, document issues, support testing and validation, and coordinate correction with the Director and designated system owners.
• Develop and maintain the Admissions Operations Manual, recurring quality-control checklists, operating procedures, exception logs, and status reports for assigned admissions workflows; collaborate with Institutional Research (IR) and Recruitment to document and maintain process charters for new or revised admissions operations; lead training for Admissions Operations and Recruitment teams on current operations, procedures, and process changes; analyze recurring issues and recommend process improvements.
• Provide admissions counseling and clear process guidance to prospective students, families, and staff regarding established application requirements, document needs, deadlines, status, and next steps.
• Resolve routine admissions-process questions and operational issues within established authority and coordinate referrals or escalations when policy interpretation, academic judgment, or exception approval is required.
• Communicate complex or adverse information with tact and accuracy while maintaining confidentiality and documenting required follow-up in approved systems.
• Provide day-to-day work direction, training, coaching, scheduling coordination, and quality review for Admissions Student Leaders as assigned; upscale formal performance or personnel matters to the Director.
• Review recurring operational workload, data-quality concerns, service issues, and process exceptions; identify root causes within assigned workflows and recommend practical improvements.
• Coordinate with Admissions, academic units, Enrollment Management systems staff, and other campus partners to support accurate records, timely workflow completion, and consistent admissions service while preserving each office0s final authority.

Education

Bachelore2f0s degree from an accredited college or university

Three (3) years of progressively responsible experience in admissions, enrollment services, student records, transfer-credit or credential evaluation, or related higher-education operations

Experience processing or reviewing applications, transcripts, credentials, academic records, test scores, or comparable high-volume confidential records using established policies and quality standards

Experience using a student information system, CRM, workflow platform, or comparable enterprise system to process records, track exceptions, or support admissions/enrollment operations

Experience coordinating recurring workflows, tracking deadlines or exceptions, performing data/quality review, maintaining process documentation, and communicating effectively with students, families, staff, and campus partners

Job description

The University of Texas Permian Basin invites applications for the Coordinator for Admissions Operations. This role supports undergraduate admissions by coordinating application processing, credential review, and transfer-credit workflows, while maintaining confidential records.

You will work with PeopleSoft and other systems, develop quality-control procedures, train student leaders, and provide admissions guidance to prospective students, families, and staff, ensuring timely, accurate service.