Admissions Operations Leader: CRM & Data Integrity

East Carolina University; South Carolina; On-site; USD 62,000 - 96,000; Full time

Job summary

East Carolina University is seeking an Admissions Operations Manager to lead undergraduate, graduate and international admissions systems, processes, and technologies. Reporting to the Assistant Director of Academic Systems, you will manage admissions operations staff and the CRM admissions platform, ensuring data integrity and efficient workflows to support enrollment goals.

The ideal candidate has a Bachelor's degree with 2+ years in admissions operations and strong leadership, CRM

Qualifications

• Bachelor's degree with 2 years in admissions operations or equivalent.
• Experience leading teams and managing CRM platforms for admissions workflows.
• Strong communication, collaboration, and stakeholder management skills.

Responsibilities

• Oversee admissions operations and systems management (40%).
• Provide leadership and strategic direction (30%).
• Coordinate with Enrollment Management, departments and vendors (25%).
• Perform other duties as required (5%).

Skills

Leadership

Stakeholder management

Communication

Project management

Data governance

Customer service mindset

Education

Bachelor's degree and 2 years of relevant experience or equivalent

Tools

CRM platforms

Admissions systems

Job description

East Carolina University is seeking an Admissions Operations Manager to lead undergraduate, graduate and international admissions systems, processes, and technologies. Reporting to the Assistant Director of Academic Systems, you will manage admissions operations staff and the CRM admissions platform, ensuring data integrity and efficient workflows to support enrollment goals.

The ideal candidate has a Bachelor's degree with 2+ years in admissions operations and strong leadership, CRM