Head of Admissions Operations & Slate CRM Strategy

Lenoir-Rhyne University; Hickory (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Lenoir-Rhyne University in Hickory, NC, seeks a Director of Admission Operations and Slate CRM to lead the Slate CRM system, optimize data flow, and supervise the Admissions Operations staff across undergraduate and graduate programs.

The role focuses on enforcing data standards, coordinating with IT, and ensuring efficient processes that support strategic enrollment outcomes, privacy, and compliance.

Qualifications

• Bachelor’s degree preferred in higher education or related field.
• Experience in university admissions preferred.
• Experience with Slate or other student information systems preferred.

Responsibilities

• Manage Slate CRM and optimize enrollment funnel technology.
• Ensure data security, privacy, and accreditation standards.
• Lead and develop the Admissions Operations team.
• Coordinate with IT and campus partners for system integration.
• Perform data quality audits across platforms.
• Oversee third‑party vendor relationships related to operations.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Analytical skills

MS Office & Slate & Power Campus

Education

Bachelor’s degree preferred

Tools

Slate

Power Campus

Colleague

Job description

Lenoir-Rhyne University in Hickory, NC, seeks a Director of Admission Operations and Slate CRM to lead the Slate CRM system, optimize data flow, and supervise the Admissions Operations staff across undergraduate and graduate programs.

The role focuses on enforcing data standards, coordinating with IT, and ensuring efficient processes that support strategic enrollment outcomes, privacy, and compliance.