Admissions Officer, Employer Support

Jobtailor; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Strayer University in Nashville is seeking a proactive Student Recruiter to drive enrollment through focused outreach, inquiries handling, and interview coordination. You will educate prospects about programs, guide them through admissions, and partner with campus teams to secure enrollment.

The role requires 2–5 years of customer service or sales experience, a Bachelor's degree, strong Excel/PowerPoint skills, and the ability to travel up to 10% while maintaining high ethical standards.

Qualifications

• 2–5 years proven customer service and/or sales experience
• Bachelor’s degree or equivalent highly preferred
• Strong computer skills (Excel, PowerPoint)
• Excellent oral and written communication skills
• Detail-oriented with high ethical standards and compliance
• Energy and determination to provide valuable services to prospects and newly enrolling students
• Willing to travel 10% of time
• Must be able to lift 10 lbs.
• Must be able to work more than 40 hours per week when needed
• Authorized to work in the United States; visa sponsorship is not available
• Regular, dependable attendance and punctuality are essential
• Strong mental acuity and ability to cope with stressful situations

Responsibilities

• Handle all aspects of student recruitment in a fast-paced environment
• Respond to prospective student inquiries and make outbound calls
• Set phone interview appointments
• Interview prospective students about their educational background, goals and objectives
• Educate prospective students about Strayer University programs, locations, course offerings and financial options
• Recommend appropriate courses of study
• Assist with applications and review admission qualifications
• Enroll new students and verify basis of admission, prerequisites and transcripts
• Complete admissions files and assist with initial registration
• Partner with Student Services, Academics and the University Registrar’s Office to finalize enrollment
• Follow University policies, procedures and applicable recruitment rules

Skills

Customer service

Sales experience

Communication skills

Detail-oriented

Punctuality

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

• Handle all aspects of student recruitment efforts in a fast-paced, results- and compliance-driven environment
• Respond to prospective student inquiries and make outbound calls
• Set phone interview appointments
• Interview prospective students about their educational background, goals and objectives
• Educate prospective students about Strayer University programs, locations, course offerings and financial options
• Recommend appropriate courses of study
• Assist with applications and review admission qualifications
• Enroll new students and verify basis of admission, prerequisites and transcripts
• Complete admissions files and assist with initial registration
• Partner with Student Services, Academics and the University Registrar’s Office to finalize enrollment
• Follow University policies, procedures and applicable federal, state and accrediting agency recruitment rules

Requirements

• 2-5 years proven customer service and/or sales experience highly preferred
• Bachelor’s degree or equivalent highly preferred
• Strong computer skills (Excel, PowerPoint, etc.)
• Excellent oral and written communication skills
• Must be detail-oriented and focused on achieving optimum results while maintaining high ethical standards and compliance
• Must possess the energy and determination to provide valuable and timely services to prospective and newly enrolling students
• Must be able to travel 10% of time
• Must be able to lift 10 lbs.
• Must be able to work more than 40 hours per week when business needs warrant
• Applicants must be authorized to work in the United States; visa sponsorship is not available
• Regular, dependable attendance and punctuality are essential
• Strong mental acuity and ability to effectively cope with stressful situations

Core Competencies

Demonstrates expertise in student recruitment, enrollment processes, and compliance with federal and state regulations. Strong communication and customer service skills are essential for effectively engaging with prospective students and guiding them through the admissions process.

Highest-signal resume keywords

• Student Recruitment
• Customer Service Experience
• Bachelor’s Degree
• Excellent Communication Skills
• Detail-Oriented

ATS Optimization Keywords

Hard Skills

• Enrollment Processes
• Application Review
• Interviewing Skills
• Compliance Knowledge
• Data Management

Soft Skills

• Energy and Determination
• Stress Management
• Dependability
• Punctuality

Industry Keywords

• Higher Education
• Admissions
• Prospective Student Engagement
• Federal Regulations
• Accrediting Agency Compliance

Tools & Technologies

• Excel
• PowerPoint