Patient Placement Counselor

Hazelden Betty Ford; Northern (KY); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Retirement plan

Paid time off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is a leading nonprofit addiction recovery organization in the United States with a large network of treatment sites and a strong mission to provide hope and healing. The Patient Placement Counselor supports the applicant journey from initial assessment through admission, working with families and referents to determine appropriate care and ensure a smooth transition.

Roles require collaboration with clinical teams, strong documentation in the EHR, and crisis

Qualifications

• Bachelor’s degree (or MN LADC equivalence) required.
• Completed certificate/degree program in addiction counseling or equivalent.
• CPR certification, or obtain within 30 days (American Heart Association or American Red Cross).
• Proficiency with technology to document in EHR, attend virtual meetings, and manage Outlook emails/calendars.

Responsibilities

• Meet with qualified applicants to complete face-to-face or phone assessments to determine risk and level of care.
• Manage inquiries from applicants, referents, families, and other stakeholders during pre-admission.
• Coordinate with clinical team to ensure smooth conversion from applicant to admitted patient.
• Create a client-focused experience for all clients/referents seeking services.
• Complete accurate and timely documentation in the EHR.
• Provide crisis management services to prevent emergencies.
• Communicate patient information to internal and external resources per policy and HIPAA/mandated reporting requirements.

Skills

CPR certification

Outlook calendar management

EHR documentation

Technology proficiency

Education

Bachelor’s Degree (or MN LADC equivalence)

Certificate/degree in addiction counseling

Master’s Degree in behavioral health

MN LADC license

Job description

Responsibilities

Utilizing a customer centered approach, meet with qualified applicants to complete a face-to-face or over the phone assessment to determine diagnosis, appropriate facility and level of care. Manage the applicant, referent, family members or other stakeholder’s questions or needs during the pre-admission process, including education on the treatment experience, patient expectations and provide appropriate referrals to any service offered within Hazelden Betty Ford’s system. Work collaboratively with other disciplines to ensure a smooth conversion from applicant to admitted patient.

• Conduct assessments to determine program appropriateness and level of care recommendation.
• Create a client/customer focused experience for all clients/referents/customers seeking services through the Hazelden Betty Ford Foundation.
• Complete accurate and timely documentation in the EHR.
• Communicate timely and clearly with clinical team and others.
• Provide crisis management services in order to prevent, reduce or eliminate emergencies.
• Facilitate and demonstrate communication of patient information to internal and external resources for patients according to Hazelden Betty Ford Foundation policy and procedures and consistent with Federal Confidentiality (CFR 42) and Health Information Portability and Privacy Act (CFR 45) and mandated reporting requirements.

Qualifications for a Patient Placement Counselor 1

• Bachelor’s Degree (or associate’s degree if holding a MN LADC)
• Completed certificate/degree program in addiction counseling or equivalent
• Must be 18 or older.
• CPR certification or obtain within 30 days
• Certification must be from the American Heart Association or the American Red Cross
• Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage outlook emails and calendars.
• License from appropriate state:
• MN: LADC

Qualifications for a Patient Placement Counselor 2

• Master's Degree in behavioral health program
• Completed certificate/degree program in addiction counseling or equivalent
• Must be 18 or older.
• CPR certification or obtain within 30 days
• Certification must be from the American Heart Association or the American Red Cross
• Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage outlook emails and calendars.
• License from appropriate state:
• MN: LADC

Preferred Qualifications

• LMHC, LMFC, LCSW, LPC, LPCC or related field licensure
• Minimum 2 yrs experience providing alcohol and drug counseling (supervised internship applies)
• Minimum 1 yr experience assessments for all levels of care

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Salary new (max and min)

USD $67,683.00 - USD $90,247.00 /Yr.