Patient Placement Counselor - Addiction Care Navigator

Hazelden Betty Ford; Northern (KY); Hybrid; USD 68,000 - 90,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Retirement plan

Paid time off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is a leading nonprofit addiction recovery organization in the United States with a large network of treatment sites and a strong mission to provide hope and healing. The Patient Placement Counselor supports the applicant journey from initial assessment through admission, working with families and referents to determine appropriate care and ensure a smooth transition.

Roles require collaboration with clinical teams, strong documentation in the EHR, and crisis

Qualifications

• Bachelor’s degree (or MN LADC equivalence) required.
• Completed certificate/degree program in addiction counseling or equivalent.
• CPR certification, or obtain within 30 days (American Heart Association or American Red Cross).
• Proficiency with technology to document in EHR, attend virtual meetings, and manage Outlook emails/calendars.

Responsibilities

• Meet with qualified applicants to complete face-to-face or phone assessments to determine risk and level of care.
• Manage inquiries from applicants, referents, families, and other stakeholders during pre-admission.
• Coordinate with clinical team to ensure smooth conversion from applicant to admitted patient.
• Create a client-focused experience for all clients/referents seeking services.
• Complete accurate and timely documentation in the EHR.
• Provide crisis management services to prevent emergencies.
• Communicate patient information to internal and external resources per policy and HIPAA/mandated reporting requirements.

Skills

CPR certification

Outlook calendar management

EHR documentation

Technology proficiency

Education

Bachelor’s Degree (or MN LADC equivalence)

Certificate/degree in addiction counseling

Master’s Degree in behavioral health

MN LADC license

Job description

The Hazelden Betty Ford Foundation is a leading nonprofit addiction recovery organization in the United States with a large network of treatment sites and a strong mission to provide hope and healing. The Patient Placement Counselor supports the applicant journey from initial assessment through admission, working with families and referents to determine appropriate care and ensure a smooth transition.

Roles require collaboration with clinical teams, strong documentation in the EHR, and crisis