Admissions Navigator: Intake & Referrals

Abhealthnetwork; Marlton (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Abhealthnetwork is seeking an Admissions Coordinator to manage the intake process for new clients at Victory Bay Recovery Center. You will assess eligibility, coordinate with medical and clinical teams, and ensure referrals are made for those not meeting admission criteria.

This role requires strong communication with families, staff, and referral sources. The position involves on-call duties, data management responsibilities, and maintaining client confidentiality.

Qualifications

• 2–4 years' experience in a healthcare setting with customer service, operations, staffing and teamwork preferred.
• Working knowledge of Drug & Alcohol Treatment is preferred.
• Computer literacy with Microsoft Office and EHR software is required.

Responsibilities

• Facilitates the admissions process for new clients.
• Collaborates with Admissions Manager to determine eligibility for incoming admissions.
• Ensures ineligible clients are referred to a partnering treatment center.
• Coordinates with Medical, Clinical, and Operations departments to facilitate admissions.
• Maintains communication with referral sources, families, patients, and staff.
• On-Call/After-Hours Phone coverage and availability.
• Assists with Admissions/Outreach data management, including bed-board and referrals.

Skills

Customer service

Operations

Staffing

Teamwork

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

Electronic Health Record software

Job description

Abhealthnetwork is seeking an Admissions Coordinator to manage the intake process for new clients at Victory Bay Recovery Center. You will assess eligibility, coordinate with medical and clinical teams, and ensure referrals are made for those not meeting admission criteria.

This role requires strong communication with families, staff, and referral sources. The position involves on-call duties, data management responsibilities, and maintaining client confidentiality.