Admissions Navigator: Fast-Track Care Access & Onboarding

Mdwellness; Clinton (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Mdwellness is seeking an Admissions Coordinator to manage client registration and act as the first point of contact for referrals. The role focuses on timely referrals, enrollment support across programs, and addressing barriers to care by leveraging agency and community resources.

You will align clients with clinicians and services using information gathered during admissions to promote long-term success in care, while coordinating across departments and ensuring privacy and compliance in all

Qualifications

• Experience in client registration and intake processes.
• Strong communication and professionalism when interacting with referrals and clients.
• Ability to coordinate with outreach and enrollment teams and manage schedules.

Responsibilities

• Respond promptly to referrals and register new clients.
• Serve as primary contact for referral partners and coordinate introductions with Outreach.
• Track referral sources and follow up to strengthen pipelines.
• Educate clients on services and programs to support enrollment across service lines.
• Greet and check-in clients on arrival and support on-site registrations.
• Perform insurance verification and coordinate insurance needs to begin care promptly.
• Complete required paperwork (consents, billing information, ROIs) ensuring privacy compliance.
• Explain billing policies and patient rights; introduce clients to Maryland Wellness programs.
• Schedule assessments post-registration and reschedule no-shows.
• Manage admission projects assigned by leadership.
• Identify and resolve barriers to care (transportation, documentation, etc.).
• Coordinate internal referrals to additional programs for comprehensive care.
• Monitor clinician capacity and trends to inform leadership decisions.
• Enter and update client information in the EHR; maintain compliant records.

Job description

Mdwellness is seeking an Admissions Coordinator to manage client registration and act as the first point of contact for referrals. The role focuses on timely referrals, enrollment support across programs, and addressing barriers to care by leveraging agency and community resources.

You will align clients with clinicians and services using information gathered during admissions to promote long-term success in care, while coordinating across departments and ensuring privacy and compliance in all