Admissions Navigator - Central Intake & Referrals

Champion Care; Milwaukee (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

Champion Care seeks an experienced Central Intake Admissions Coordinator to coordinate referrals, manage the admissions process, and connect patients with the right level of care across our skilled nursing and rehabilitation facilities.

The role involves reviewing referrals, verifying insurance, and coordinating with hospitals, case managers, and facilities to ensure timely placement. A fast-paced, team-oriented environment is expected, with attention to detail and strong communication.

Qualifications

• Experience in skilled nursing admissions or central intake.
• Understanding of Medicare/Medicaid and managed care.
• Excellent communication, organization, and problem-solving skills.
• Experience with electronic referral platforms or healthcare systems.

Responsibilities

• Review and process referrals from hospitals and healthcare providers.
• Coordinate admissions across multiple skilled nursing and rehabilitation facilities.
• Verify insurance coverage, benefits, and financial eligibility.
• Assist with obtaining and tracking insurance authorizations.
• Identify missing documentation and potential barriers to admission.
• Communicate with hospitals, discharge planners, case managers, and facility leadership.
• Match patients with appropriate facilities based on care needs and bed availability.
• Maintain accurate records in electronic referral systems.
• Help convert referrals into successful admissions.

Skills

Healthcare admissions

Attention to detail

Communication

Multitasking

Job description

Champion Care seeks an experienced Central Intake Admissions Coordinator to coordinate referrals, manage the admissions process, and connect patients with the right level of care across our skilled nursing and rehabilitation facilities.

The role involves reviewing referrals, verifying insurance, and coordinating with hospitals, case managers, and facilities to ensure timely placement. A fast-paced, team-oriented environment is expected, with attention to detail and strong communication.