Admissions & Intake Counselor for SUD Care

CLARE|MATRIX; Santa Monica (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

CLARE|MATRIX in Santa Monica, CA seeks an Admissions and Intake Coordinator to serve as the first contact for individuals seeking treatment for substance use disorders. This role conducts comprehensive intake assessments, determines levels of care, and guides admission transitions with clinical and administrative teams.

The position emphasizes accurate documentation, compliance with HIPAA/42 CFR Part 2, and coordination with insurance for authorization.

Qualifications

• Must be registered or certified as an Alcohol and Other Drug (AOD) Counselor with a California-recognized certifying organization.
• Certifications such as CCAPP RADT, CADTP, or CADC-I may be required or pursued within 6 months of hire.
• Must obtain and maintain First Aid and CPR certification.
• Strong counseling, organizational, and communication skills; knowledge of SUD treatment and recovery principles.

Responsibilities

• Screening: conduct initial screenings to determine eligibility for SUD services and identify immediate needs.
• Intake: complete intake documentation and explain program expectations; ensure timely, accurate EHR entries.
• Assessment: perform biopsychosocial assessments and ASAM level of care determinations.
• Diagnostic Coding: assign SUD and co-occurring mental health diagnoses as appropriate.
• Orientation: explain program rules, participant rights, confidentiality, and treatment structure.
• Crisis Intervention: provide immediate support during crises within scope and escalate as needed.
• Care Coordination: collaborate with supervisors, case managers, and other professionals regarding participant needs.
• Admissions Coordination: guide participants and families through admissions, including pre-certification and prior authorization.

Skills

Counseling skills

Verbal communication

Written communication

Organizational skills

Cultural responsiveness

Education

AOD Counselor certification (CCAPP RADT/CADC)

First Aid and CPR certification

Job description

CLARE|MATRIX in Santa Monica, CA seeks an Admissions and Intake Coordinator to serve as the first contact for individuals seeking treatment for substance use disorders. This role conducts comprehensive intake assessments, determines levels of care, and guides admission transitions with clinical and administrative teams.

The position emphasizes accurate documentation, compliance with HIPAA/42 CFR Part 2, and coordination with insurance for authorization.