SUD Intake & Admin Coordinator - Front Office Leader

Ncadd Sfv; Santa Clarita (CA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PPO options

PTO & Holidays

Job summary

Ncadd Sfv is seeking a SUD Administrative & Intake Coordinator to lead front office operations and manage the full intake process for the Outpatient SUD Department in Santa Clarita. This role supports clinical staff and ensures compliant documentation and smooth scheduling.

You will coordinate admissions, assist with access to housing, benefits, and services, and supervise administrative staff across Van Nuys and Santa Clarita clinics.

Qualifications

• 2+ years in administrative support or office coordination in healthcare or behavioral health preferred.
• Familiarity with Medi-Cal, SUD treatment workflows, or SAPC documentation.
• Proficient in Microsoft Office and data entry; strong attention to detail.
• Bilingual Spanish/English preferred; not required.
• Must be able to facilitate male urine analysis collection.

Responsibilities

• Facilitate intakes addressing addiction, co-occurring disorders, and relapse prevention.
• Coordinate patient admissions and levels of care to ensure continuity of treatment.
• Maintain accurate, timely documentation in patient records and reports.
• Ensure compliance with Medi-Cal, SAPC, DHCS, CARF, and Title 9/22 standards.
• Provide culturally competent care for diverse populations and advocate for patients.
• Answer phones, schedule appointments, and manage front-office workflow.
• Order and maintain clinic supplies; support inventory management.
• Assist with onboarding and training for administrative staff across clinics.
• Oversee facilities maintenance and safety at Santa Clarita location.

Skills

Administrative support

Office coordination

Bilingual Spanish/English

ASAM criteria

Data entry

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

EHR systems

PCNX

Job description

Ncadd Sfv is seeking a SUD Administrative & Intake Coordinator to lead front office operations and manage the full intake process for the Outpatient SUD Department in Santa Clarita. This role supports clinical staff and ensures compliant documentation and smooth scheduling.

You will coordinate admissions, assist with access to housing, benefits, and services, and supervise administrative staff across Van Nuys and Santa Clarita clinics.