Admissions & Intake Coordinator

Summit BHC; San Antonio (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Summit BHC’s Stone River Recovery Center in San Antonio, TX is seeking an Intake Coordinator to manage the front desk and serve as the warm first impression for clients and families. You will triage calls, perform pre-registration, verify insurance, coordinate with insurers, and guide referrals through the admissions process to ensure timely access to services.

The role emphasizes meticulous documentation in the CRM, collaboration with the admissions team, and strong communication with external

Competenze

• High School diploma required; Bachelor's preferred.
• Experience in healthcare admissions, mental health or substance use settings is a plus.
• Strong interviewing and assessment abilities; knowledge of community resources.

Mansioni

• Conduct pre-admission assessments with clients and families.
• Review admissions against criteria and policies.
• Coordinate with referrals, set up transportation, and manage intake scheduling.
• Document activities in the CRM and maintain admission records.
• Verify insurance eligibility and assist with pre-registration.

Conoscenze

Interpersonal skills

Telephone etiquette

Assessment skills

Communication with external reviewers

Formazione

High School Diploma or equivalent

Bachelor’s Degree in social work or related field preferred

Strumenti

CRM software

Admissions software

Descrizione del lavoro

Summit BHC’s Stone River Recovery Center in San Antonio, TX is seeking an Intake Coordinator to manage the front desk and serve as the warm first impression for clients and families. You will triage calls, perform pre-registration, verify insurance, coordinate with insurers, and guide referrals through the admissions process to ensure timely access to services.

The role emphasizes meticulous documentation in the CRM, collaboration with the admissions team, and strong communication with external