Admissions & Intake Concierge — Onsite

MnAdultTeenChallenge; Minneapolis (MN); On-site; USD 26,000 - 29,000; Full time

Job summary

Minnesota Adult & Teen Challenge in Minneapolis, MN is seeking an Intake Coordinator to welcome and guide clients through admission, ensuring a smooth transition into treatment. This full-time, onsite role collaborates with admissions, clinical, medical, and program staff to connect clients with the care they need.

You’ll handle intake paperwork, assess eligibility for funding such as the Behavioral Health Fund, and maintain accurate records.

Qualifications

• High school diploma or GED is required.
• Experience working with people facing substance use or mental health challenges is preferred.
• Strong organizational, time management, and problem-solving skills are essential.
• Clear, compassionate communication and the ability to build rapport quickly are important.
• At least one year of freedom from problematic substances is required.

Responsibilities

• Serve as client’s primary contact from intake through admission.
• Guide clients through admission paperwork, releases, and onboarding.
• Screen for financial eligibility and help clients enroll in funding programs.
• Identify and resolve barriers that could delay admission.
• Help clients get set up with services, resources, and technology platforms.
• Coordinate with internal teams, families, and referral sources to support continuity of care.
• Manage walk-in admissions, respond to inquiries, and support the front desk as needed.
• Keep accurate, timely records in organizational systems.

Skills

Clear communication

Organizational skills

Problem-solving

Compassionate approach

Education

High school diploma or GED

Job description

Minnesota Adult & Teen Challenge in Minneapolis, MN is seeking an Intake Coordinator to welcome and guide clients through admission, ensuring a smooth transition into treatment. This full-time, onsite role collaborates with admissions, clinical, medical, and program staff to connect clients with the care they need.

You’ll handle intake paperwork, assess eligibility for funding such as the Behavioral Health Fund, and maintain accurate records.