Part-Time Admissions Navigator (Hybrid) – Recovery Access

MN Adult and Teen Challenge; Minneapolis (MN); Hybrid; USD 23,000 - 26,000; Part time

Job summary

MN Adult and Teen Challenge is seeking an Admissions Specialist to be the first point of contact for individuals seeking treatment, guiding them through information, preliminary intake, and admissions logistics. The role emphasizes coordinating admissions, verifying insurance, and maintaining compliant documentation.

The position requires at least a high school diploma, strong interpersonal skills, and comfort with electronic health records.

Qualifications

• High school diploma or equivalent.
• One year in admissions, intake coordination, healthcare, or related field preferred.
• Knowledge of substance use disorders or willingness to learn.
• Strong interpersonal, verbal communication, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with electronic health records, databases, and Microsoft Office.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as the primary contact for prospective clients, families, referral sources, and partners.
• Respond to calls, voicemails, inquiries, referrals within set response times.
• Provide information on services, admission criteria, and financial responsibilities.
• Conduct initial applicant screenings and determine admission eligibility.
• Guide applicants through forms, releases, assessments, and documentation.
• Coordinate admissions activities including scheduling and transport when needed.
• Review applications to ensure completeness before admission decisions.
• Verify insurance eligibility and payment arrangements; document coverage.
• Screen for funding eligibility and coordinate submissions to counties and other funders.
• Collaborate with clinical and medical teams to support placement and timely admissions.
• Maintain accurate documentation in EHR and admissions systems.
• Monitor admissions pipelines and waitlists to ensure timely access.
• Protect confidentiality per HIPAA and related laws.

Skills

Interpersonal skills

Customer service

Confidentiality

Organizational skills

EHR proficiency

MS Office

Databases

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Microsoft Office

Databases

Job description

MN Adult and Teen Challenge is seeking an Admissions Specialist to be the first point of contact for individuals seeking treatment, guiding them through information, preliminary intake, and admissions logistics. The role emphasizes coordinating admissions, verifying insurance, and maintaining compliant documentation.

The position requires at least a high school diploma, strong interpersonal skills, and comfort with electronic health records.