Admissions Specialist — Part-Time, Hybrid/Remote

Mn Adult & Teen Challenge; Minneapolis (MN); Remote; USD 23,000 - 26,000; Part time

Job summary

Minnesota Adult & Teen Challenge is hiring an Admissions Specialist to be the welcoming first contact for individuals seeking treatment services. You will conduct preliminary intake, verify benefits, coordinate admissions logistics, and document accurately in electronic health records.

The role supports applicants and referral partners, ensuring timely access to care while complying with organizational policies and regulatory requirements. Training and ongoing development are provided.

Qualifications

• Knowledge of substance use disorders, recovery principles, or willingness to learn.
• Strong interpersonal, verbal communication, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Proficiency with electronic health records, databases, Microsoft Office.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• At least 1 year of freedom from problematic substances. Must successfully complete and maintain DHS background studies and any other background screening requirements.
• Must complete and maintain training and competency requirements including client rights, confidentiality, mandated reporting, and boundaries.

Responsibilities

• Serve as the primary contact for prospective clients, family members, referral sources, healthcare providers, and partners seeking information about treatment services.
• Respond to calls, voicemails, online inquiries, referrals, and applicant questions within standard response times.
• Provide accurate information regarding services, admission criteria, financial responsibilities, and resources.
• Conduct initial applicant screenings and gather information to support eligibility and fit.
• Guide applicants and families through admissions processes, forms, releases, assessments, and documentation.
• Coordinate admission activities, including scheduling assessments, appointments, and transportation as applicable.
• Review applications to ensure all required information has been received before admission decisions.
• Verify insurance eligibility, benefits, authorizations, and payment arrangements; document coverage.
• Screen funding eligibility and coordinate applications to counties and funding sources.
• Collaborate with clinical, medical, and program staff to support placement and timely admissions decisions.
• Maintain accurate documentation in EHRs, admissions databases, and required systems.
• Monitor admissions pipelines, waitlists, and referral activity for timely access to services.
• Maintain HIPAA and privacy protections; escalate barriers to leadership as needed.
• Develop positive relationships with referral partners and stakeholders to support client access.

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Microsoft Office

Databases

Job description

Minnesota Adult & Teen Challenge is hiring an Admissions Specialist to be the welcoming first contact for individuals seeking treatment services. You will conduct preliminary intake, verify benefits, coordinate admissions logistics, and document accurately in electronic health records.

The role supports applicants and referral partners, ensuring timely access to care while complying with organizational policies and regulatory requirements. Training and ongoing development are provided.