Onsite Intake & Admissions Specialist

MN Adult & Teen Challenge; Minneapolis (MN); On-site; USD 26,000 - 29,000; Full time

Job summary

MN Adult & Teen Challenge in Minneapolis, MN is seeking an Intake Coordinator to welcome clients and guide them through admission. You will collaborate with admissions, clinical, medical, and program staff to ensure a smooth, timely transition into treatment.

The role requires a high school diploma or GED, experience with people facing substance use or mental health challenges, strong organization and communication skills, and the ability to build rapport quickly.

Qualifications

• High school diploma or GED required.
• Experience working with people facing substance use, mental health, or other life-controlling challenges.
• Strong organizational, time management, and problem-solving skills.
• Clear, compassionate communication and the ability to build rapport quickly.
• At least one year of freedom from problematic substances.

Responsibilities

• Serve as each client’s primary point of contact from intake through admission.
• Guide clients through admission paperwork, releases, and onboarding.
• Screen for financial eligibility and help clients enroll in funding programs.
• Identify and resolve barriers that could delay admission.
• Help clients get set up with services, resources, and technology platforms.
• Coordinate with internal teams, families, and referral sources to support continuity of care.
• Manage walk-in admissions, respond to inquiries, and support the front desk as needed.
• Keep accurate, timely records in organizational systems.

Skills

Organizational skills

Time management

Problem-solving

Clear communication

Rapport building

Education

High school diploma or GED

Job description

MN Adult & Teen Challenge in Minneapolis, MN is seeking an Intake Coordinator to welcome clients and guide them through admission. You will collaborate with admissions, clinical, medical, and program staff to ensure a smooth, timely transition into treatment.

The role requires a high school diploma or GED, experience with people facing substance use or mental health challenges, strong organization and communication skills, and the ability to build rapport quickly.