Admissions Guest Experience Coordinator

Yale Cancer Center; New Haven (CT); On-site; USD 52,000 - 70,000; Full time

Job summary

Yale University in New Haven seeks an Admissions Receptionist to be the first point of contact for prospective students, families, and campus guests, coordinating tours, information sessions, and events on a busy campus schedule.

This on-site role requires excellent communication, strong organizational skills, and proficiency with Microsoft Office; you will greet visitors, answer calls, draft correspondence, and support office operations while ensuring a welcoming environment.

Qualifications

• Four years of related work experience, with at least two years in the same job family.
• High school diploma or Associate's degree, or equivalent combination.
• Excellent written and verbal communication.
• Ability to manage high-volume schedules and greet visitors.
• Proficient in Microsoft Office.

Responsibilities

• Greet visitors and act as the information source on policies and procedures.
• Answer and screen calls; schedule meetings and appointments.
• Prepare correspondence, grants, manuscripts, and reports.
• Maintain filing, monitor expenditures, and coordinate travel.
• Support staff and assist with office activities; may perform other duties.

Skills

Customer service

Communication skills

Microsoft Office

Organizational skills

Attention to detail

Confidentiality

Teamwork

Education

High school diploma or equivalent

Associate's degree

Tools

CRM software

Job description

Yale University in New Haven seeks an Admissions Receptionist to be the first point of contact for prospective students, families, and campus guests, coordinating tours, information sessions, and events on a busy campus schedule.

This on-site role requires excellent communication, strong organizational skills, and proficiency with Microsoft Office; you will greet visitors, answer calls, draft correspondence, and support office operations while ensuring a welcoming environment.