Admissions & Enrollment Specialist

SJVC San Joaquin Valley College, Inc.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

SJVC San Joaquin Valley College, Inc. is seeking an Enrollment Services Associate to ensure prospective and enrolled students receive accurate information and excellent service. You will schedule interviews, communicate program outcomes and financial considerations, and guide candidates through enrollment.

The role focuses on high-volume outreach, timely follow-ups, and coordination with the Student Finance team to support informed enrollment decisions and successful matriculation.

Qualifications

• Bachelor degree preferred; Associate degree required.
• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Proficiency with Microsoft Office Suite including Outlook, Word, Visio, Excel, PowerPoint.

Responsibilities

• Conducts outbound calls and interviews with prospective students to provide accurate program information and enrollment guidance.
• Follow up with interviewed and enrolled students through to matriculation.
• Maintain accurate notes and update the Student Information System after each contact.
• Coordinate with Student Finance to communicate financial considerations and next steps.

Skills

Customer service

High-volume calls

CRM software

MS Office

Education

Bachelor degree preferred

Associate degree required

Tools

Microsoft Office

Excel

CRM systems

Job description

SJVC San Joaquin Valley College, Inc. is seeking an Enrollment Services Associate to ensure prospective and enrolled students receive accurate information and excellent service. You will schedule interviews, communicate program outcomes and financial considerations, and guide candidates through enrollment.

The role focuses on high-volume outreach, timely follow-ups, and coordination with the Student Finance team to support informed enrollment decisions and successful matriculation.