Admissions & Enrollment Advisor

Collin College; Wylie (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Collin College is seeking a Student Enrollment Specialist to provide information and guidance across departments, including admissions for both credit and non-credit students. The role involves handling residency determinations and TSI considerations, while maintaining strict confidentiality of student records.

The ideal candidate will advise students including Veterans and International students, assist with course planning, and support problem resolution within Enrollment Services.

Qualifications

• Associate degree from an accredited institution.
• Equivalency language allows 60 semester hours or 2 years related experience.
• Candidates must be able to handle information confidentially.

Responsibilities

• Assist students, staff, faculty and the public with accurate information and direction in person, online, and by phone.
• Advise students on program planning, course selection, scheduling changes, transferability, and withdrawals.
• Process admissions applications for continuing education and credit students, determine residency and TSI status.
• Review residency documents to determine in-state tuition eligibility and update records.
• Maintain confidentiality of student records and adhere to FERPA.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Problem solving

Teamwork

Education

Associate degree

60 semester hours or 2 years related experience

Tools

Student Information System

Job description

Collin College is seeking a Student Enrollment Specialist to provide information and guidance across departments, including admissions for both credit and non-credit students. The role involves handling residency determinations and TSI considerations, while maintaining strict confidentiality of student records.

The ideal candidate will advise students including Veterans and International students, assist with course planning, and support problem resolution within Enrollment Services.