Admissions Coordinator – Behavioral Health Access

Brightli; Poplar Bluff (MO); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Training programs

Career mobility

Welcoming culture

Job summary

Brightli in Poplar Bluff, MO is seeking an Admissions Specialist to coordinate admissions for new clients seeking behavioral health and recovery services. You will screen referrals by phone and in person, gather demographics and financial data, and work with care management and billing teams to ensure timely processing.

This role emphasizes exceptional customer service, attention to detail, and teamwork in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.
• Excellent verbal and written communication; strong customer service focus.
• Familiarity with confidential information in healthcare settings.
• Proficiency with Word, Excel, and common office systems.

Responsibilities

• Coordinate the admission process from first contact to intake.
• Screen referrals by phone and in person to assess service needs.
• Maintain relationships with referral sources and clients with strong service.
• Manage referral activity and waiting lists per standards and guidelines.
• Enter demographic, financial, and consent data into databases.
• Collaborate with care management and billing to ensure timely processing.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Customer service

Confidentiality knowledge

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Brightli in Poplar Bluff, MO is seeking an Admissions Specialist to coordinate admissions for new clients seeking behavioral health and recovery services. You will screen referrals by phone and in person, gather demographics and financial data, and work with care management and billing teams to ensure timely processing.

This role emphasizes exceptional customer service, attention to detail, and teamwork in a fast-paced healthcare setting.