Admissions Coordinator — Behavioral Health & Recovery

Centerstone; Kansas City (MO); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Career mobility

Welcoming workplace

Job summary

Brightli in Kansas City, MO seeks an Admissions Specialist to coordinate client admissions, manage referrals, and maintain census data. You will work closely with clinical teams and billing to ensure timely, accurate documentation and high-quality service delivery.

The role emphasizes building welcoming relationships with clients and referral sources, supporting reporting requirements, and ensuring smooth admissions workflows in a mission-driven behavioral health environment.

Qualifications

• High school diploma or GED required.
• Confidentiality laws knowledge related to mental health and substance use treatment.
• Proficiency with Microsoft Word and Excel.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Screen clients by phone or in person and guide through admissions with professionalism and compassion.
• Create a welcoming experience and build relationships with referrals, clients, and team members.
• Coordinate referrals, admissions, transfers, and discharges to support efficient client access to services.
• Maintain program census information and waiting lists.
• Complete admission documentation within required timelines.
• Collaborate with care managers and billing to verify insurance and ensure accurate payer billing processes.
• Enter, update, and maintain data within designated databases.
• Assist clinical staff with administrative support and documentation needs.
• Conduct chart reviews, organize records, and resolve documentation deficiencies.
• Support operational and reporting needs and perform other duties as assigned by leadership.

Skills

Customer service

Communication

Organization

Detail-oriented

Rapport-building

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Brightli in Kansas City, MO seeks an Admissions Specialist to coordinate client admissions, manage referrals, and maintain census data. You will work closely with clinical teams and billing to ensure timely, accurate documentation and high-quality service delivery.

The role emphasizes building welcoming relationships with clients and referral sources, supporting reporting requirements, and ensuring smooth admissions workflows in a mission-driven behavioral health environment.