Admissions Concierge: Welcoming Intake & Coordination

Acadia Healthcare

Center Point (TX)

On-site

USD 36,000 - 48,000

Full time

4 days ago

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Job summary

Acadia Healthcare is seeking an Intake Specialist to support the admissions process at our facility. You will liaise with the admissions team, establish rapport with clients, and orient them to the facility.

Responsibilities include initial assessments, searches for prohibited items, and ensuring required paperwork is completed accurately. You will work with on-site clinical and remote admissions teams to plan client arrival, bed placement, and treatment scheduling, providing customer-focused

Qualifications

High-school diploma or GED or equivalent.
1–2 years of experience in a patient care environment in a behavioral health setting preferred.
Excellent communication and customer service skills with the ability to use required computer programs.

Responsibilities

Liaise with clients and families regarding admissions questions and concerns.
Coordinate facility tours for potential admissions.
Interface with remote admissions and on-site clinical teams for approvals and planning.
Establish rapport and welcome clients on arrival.
Oversee intake process including assessment, bed placement, and documentation.
Discuss financial responsibilities and collect payments as applicable.
Provide exceptional customer service in line with Acadia Healthcare standards.