Clinical Admissions Navigator

Acadia Healthcare; Germantown (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Acadia Healthcare is seeking a clinical professional to facilitate admissions, conduct intake assessments, and oversee utilization review to ensure appropriate care levels and efficient resource use.

The role supports admissions from referrals, coordinating between care levels and ensuring timely pre-authorization and medical record documentation. A focus on patient safety and empathetic service remains central to daily duties.

Qualifications

• Bachelor's degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Facilitate admissions and clinical intake assessments.
• Perform benefit eligibility to ensure patient benefits are active at admission and communicate eligibility to the business office and patient.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Complete initial pre-authorization for treatment and admission when possible and within payor timeframe guidelines.
• Admit the patient to the registration system and complete admission and consent forms.

Skills

Clinical intake

Therapeutic relationships

Communication

Customer service

Education

Bachelor's degree in a social services field

Master's degree in a social services field or RN

Job description

Acadia Healthcare is seeking a clinical professional to facilitate admissions, conduct intake assessments, and oversee utilization review to ensure appropriate care levels and efficient resource use.

The role supports admissions from referrals, coordinating between care levels and ensuring timely pre-authorization and medical record documentation. A focus on patient safety and empathetic service remains central to daily duties.