Clinical Admissions Navigator

Acadia Healthcare; Brooklyn Heights (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Acadia Healthcare is seeking a clinical professional to facilitate admissions, conduct clinical intake assessments, and participate in utilization review to ensure the appropriate level of care and resource use for patients.

The role emphasizes building therapeutic relationships, coordinating admissions and transfers, and ensuring timely pre-authorization and documentation for payors.

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.

Skills

Mental health experience

Therapeutic relationships

Education

Master's degree in a social services field

RN preferred

Job description

Acadia Healthcare is seeking a clinical professional to facilitate admissions, conduct clinical intake assessments, and participate in utilization review to ensure the appropriate level of care and resource use for patients.

The role emphasizes building therapeutic relationships, coordinating admissions and transfers, and ensuring timely pre-authorization and documentation for payors.