Patient Admissions Coordinator

Acadia Healthcare; Texarkana (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Acadia Healthcare is seeking an Admissions Registrar to manage the greeting, registration, and intake process for new patients. You will coordinate with clinical staff on arrival and ensure smooth transition to the assigned program.

The role involves handling paperwork, data entry, insurance communications, and scheduling, while maintaining a calm, empathetic, and professional environment for patients and families.

Qualifications

• Bachelor’s degree preferred; Social Services field is a plus.
• One or more years’ experience in healthcare preferred.
• CPR and de-escalation/restraint certification required.

Responsibilities

• Greet and search new patients and those transporting patients upon arrival.
• Handle clerical duties such as managing paperwork, data entry, engaging with insurance companies over claims, and answering phones.
• Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility.
• Efficient and accurate completion of the admission process and timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• Ensure the well-being of patients and provide a positive, supportive environment.
• May provide transportation for the patient, or coordinate transportation with appropriate staff.

Skills

Data Entry

Education

Bachelor’s degree preferred; Social Services a plus

Healthcare experience 1+ year

Job description

Acadia Healthcare is seeking an Admissions Registrar to manage the greeting, registration, and intake process for new patients. You will coordinate with clinical staff on arrival and ensure smooth transition to the assigned program.

The role involves handling paperwork, data entry, insurance communications, and scheduling, while maintaining a calm, empathetic, and professional environment for patients and families.