Admissions & Onboarding Specialist

Harboroaks; Saddlebrooke (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Acadia Healthcare in Arizona is seeking an Intake Specialist to manage the intake process at the facility. You will liaise with the remote admissions team, establish rapport with clients, assist with initial assessments, and orient new arrivals to the facility.

The role requires attention to documentation, coordination of bed placement, and collaboration with clinical staff to set up treatment plans. Strong communication and customer service skills are essential to ensure a welcoming, compliant

Qualifications

• Excellent communication and customer service skills.
• Ability to use required computer programs.
• High school diploma or equivalent required.

Responsibilities

• Liaise with client/family of potential admissions to address questions and concerns.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals and travel plans.
• Establishes professional rapport with client to ensure welcoming arrival.
• Support arrival process including coordination of assessment/bed placement and prohibited-item searches.
• Orient client to the facility and milieu; liaise with care teams to set up treatment plan/schedule.

Skills

Communication

Customer service

Computer skills

Education

High school diploma/GED

Job description

Acadia Healthcare in Arizona is seeking an Intake Specialist to manage the intake process at the facility. You will liaise with the remote admissions team, establish rapport with clients, assist with initial assessments, and orient new arrivals to the facility.

The role requires attention to documentation, coordination of bed placement, and collaboration with clinical staff to set up treatment plans. Strong communication and customer service skills are essential to ensure a welcoming, compliant