Admissions Concierge, Long-Term Care (Rotating Weekends)

Calvert County Nursing Center; Stoakley (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Calvert County Nursing Center seeks an Admissions Liaison to manage the admissions process for new residents and to serve as the main point of contact for residents, families, and referral partners. You will coordinate with hospitals and internal teams, verify insurance coverage, review clinical documentation, and maintain accurate EMR records.

The role requires strong customer service, excellent communication and interpersonal skills, and the ability to work every other weekend in a busy

Qualifications

• Minimum 1 year of experience in a long-term care setting.
• Experience with EMR systems in long-term care.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Experience with insurance verification and benefits.
• Ability to work every other weekend.

Responsibilities

• Coordinate and manage the admissions process for new residents.
• Communicate with hospitals, families, referral sources, and internal teams.
• Verify insurance benefits and coverage eligibility.
• Review clinical documentation and ensure accurate data entry.
• Maintain timely and accurate records in the EMR system.
• Provide exceptional customer service to residents and families.
• Collaborate closely with nursing, social services, and administration.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Tools

EMR systems

Job description

Calvert County Nursing Center seeks an Admissions Liaison to manage the admissions process for new residents and to serve as the main point of contact for residents, families, and referral partners. You will coordinate with hospitals and internal teams, verify insurance coverage, review clinical documentation, and maintain accurate EMR records.

The role requires strong customer service, excellent communication and interpersonal skills, and the ability to work every other weekend in a busy