Long-Term Care Admissions & Referrals Coordinator

Calvert County Nursing Center; Stoakley (MD); Presencial; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Dental

Vision

PTO

Sick Leave

Aflac

401K

Descripción de la vacante

Calvert County Nursing Center is seeking an Admissions Coordinator to assist the Admissions Director in meeting census goals by working with the facility’s clinical team. The ideal candidate will manage the facility's customer flow, admissions process, referral management, and sign-in while promoting resident dignity and a positive image to residents, families, and peers.

Responsibilities include maintaining census records, following up on referrals, scheduling tours, ensuring proper paperwork,

Formación

• Excellent communication skills.
• Ability to organize and prioritize multiple tasks.
• 2–3 years of experience in Admissions/Marketing in a healthcare environment.
• Long-Term care experience required.
• Knowledge of Medicare and 3rd party billing.
• Knowledge of medical terminology.
• Must be detail oriented and have excellent customer service skills.
• Able to react to emergency situations appropriately when required.
• Must be able to travel locally by personal automobile as required.

Responsabilidades

• Records information concerning inquiries, admissions, and discharges and assists with daily census reports.
• Assists with keeping daily and monthly census records, matching numbers with the Business Office for accuracy.
• Follow up with all referrals in a timely manner.
• Schedules and conducts facility tours for customers, families, and referrals.
• Ensure all paperwork is signed and distributed per Admission Sign-In policy.
• Work closely with the Admissions Director, Administrator, and clinical staff to maintain consistent admissions, discharges, and transfers.
• Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges, and sales activity.
• Assist with promotions, publications, and newsletters.
• Coordinate presentations to hospitals, physicians, and other referral sources.
• Attend meetings and serve as point-of-contact when the Admissions Director is out of the office.

Conocimientos

Great communication

Task prioritization

Customer service

Medicare knowledge

Third-party billing

Medical terminology

Detail oriented

Emergency response

Local travel

Descripción del empleo

Calvert County Nursing Center is seeking an Admissions Coordinator to assist the Admissions Director in meeting census goals by working with the facility’s clinical team. The ideal candidate will manage the facility's customer flow, admissions process, referral management, and sign-in while promoting resident dignity and a positive image to residents, families, and peers.

Responsibilities include maintaining census records, following up on referrals, scheduling tours, ensuring proper paperwork,