Admissions Coordinator

Elm Management; Stoakley (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid Time Off

Sick Leave

401K

Job summary

Calvert County Nursing Center is seeking an Admissions Coordinator to assist the Admissions Director in meeting census goals by coordinating with the clinical team. The role focuses on managing the admissions process, referrals, and sign-in, while upholding resident dignity and a positive image to residents, families, and peers.

The ideal candidate has 2–3 years of experience in healthcare admissions/marketing, long-term care experience, Medicare and billing knowledge, and strong customer

Qualifications

• 2–3 years of experience in Admissions/Marketing in a healthcare environment.
• Long-Term care experience required.
• Knowledge of Medicare and 3rd party billing.
• Knowledge of medical terminology.
• Excellent customer service skills.
• Able to travel locally by personal automobile.

Responsibilities

• Record inquiries, admissions, discharges and assist with census reports.
• Maintain daily/monthly census records and coordinate with Business Office for accuracy.
• Follow up on referrals promptly.
• Schedule and conduct tours for customers, families and referrals.
• Ensure paperwork is signed and distributed per Admission Sign-In policy.
• Coordinate with Admissions Director, Administrator and clinical staff on admissions, discharges and transfers.
• Review performance metrics on customer flow, inquiries, denials, and sales activity.
• Assist with promotions, publications, and newsletters.
• Present facility information to hospitals, physicians, and referral sources.
• Serve as point-of-contact when Admissions Director is unavailable.

Skills

Great communicator

Organizational skills

Customer service

Detail oriented

Medical terminology

Emergency response

Local travel

Referral management

Job description

Position Summary:

Calvert County Nursing Center is looking for an Admissions Coordinator that will assist the Admissions Director with meeting census goals by working with the facility's clinical team. The ideal candidate will have experience in managing the facility's customer flow, admissions process, referral management and admission sign-in, through post-admissions, and fulfill duties in a way that promotes resident dignity and demonstrates a positive image to residents, families, visitors, and peers.

Qualifications:

• The ideal candidate must be a great communicator
• Able to organize and prioritize many tasks effectively
• 2 - 3 years of experience in an Admissions/Marketing in a healthcare environment
• Long-Term care experience required
• Knowledge of Medicare and 3rd party billing
• Knowledge of medical terminology
• Must be detail oriented and have excellent customer service skills
• Able to react to emergency situations appropriately when required
• Must be able to travel locally by personal automobile as required

Essential Functions:

• Records information concerning inquires, admissions, and discharges and assists with daily census reports.
• Assists with keeping daily and monthly records of census, matching up the numbers with the Business Office to ensure accuracy.
• Follow up with all referrals in a timely manner.
• Schedules and conducts facility tours for customers, families, and referrals.
• In accordance with the Admission Sign-In policy and procedure, make sure all paperwork is signed and distributed appropriately.
• Work closely with the Admissions Director, Administrator, and others clinical staff involved in maintaining consistent admissions, discharges, and transfers.
• Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges, and sales activity.
• Assists with promotions, publications, and newsletters, etc.
• Participates and assists in the coordination of presentations about the facility or other appropriate topics to hospitals, physicians, and other potential referral sources.
• Participates in meetings and serves as the point-of-contact when the Admissions Director is out of the office attending facility business meetings.

Benefits:

• Health
• Dental
• Vision
• Paid Time Off
• Sick Leave
• Aflac
• 401K

Work Schedule:

• Week #1 (Monday - Friday)(8:00AM - 4:30PM or 8:30AM- 5:00PM)
• Week #2 (Wednesday - Sunday)(8:00AM - 4:30PM or 8:30AM- 5:00PM)