Admissions Liaison – Skilled Nursing Facility

Calvert County Nursing Center; Stoakley (MD); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Calvert County Nursing Center seeks an Admissions Liaison to manage the admissions process for new residents and to serve as the main point of contact for residents, families, and referral partners. You will coordinate with hospitals and internal teams, verify insurance coverage, review clinical documentation, and maintain accurate EMR records.

The role requires strong customer service, excellent communication and interpersonal skills, and the ability to work every other weekend in a busy

Formación

• Minimum 1 year of experience in a long-term care setting.
• Experience with EMR systems in long-term care.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Experience with insurance verification and benefits.
• Ability to work every other weekend.

Responsabilidades

• Coordinate and manage the admissions process for new residents.
• Communicate with hospitals, families, referral sources, and internal teams.
• Verify insurance benefits and coverage eligibility.
• Review clinical documentation and ensure accurate data entry.
• Maintain timely and accurate records in the EMR system.
• Provide exceptional customer service to residents and families.
• Collaborate closely with nursing, social services, and administration.

Conocimientos

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Herramientas

EMR systems

Descripción del empleo

Admissions Liaison – Skilled Nursing Facility

We are seeking an experienced and motivated Admissions Liaison to join our skilled nursing facility team. This role is critical in ensuring a smooth admissions process while delivering excellent customer service to residents, families, and referral partners.

Responsibilities

• Coordinate and manage the admissions process for new residents
• Communicate effectively with hospitals, families, referral sources, and internal teams
• Verify insurance benefits and coverage eligibility
• Review clinical documentation and ensure accurate data entry
• Maintain timely and accurate records in the EMR system
• Provide exceptional customer service to residents and families
• Collaborate closely with nursing, social services, and administration

Requirements

• Minimum 1 year of experience in a long-term care setting (required)
• Experience with EMR systems in long-term care (required)
• Strong customer service skills
• Excellent communication and interpersonal skills
• Experience with insurance verification and benefits
• Ability to work every other weekend (required)
• Strong organizational skills and attention to detail