Admissions Concierge

Eminent Care Group; Cleveland (OH); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Holiday Pay

Same Day Pay

Descripción de la vacante

Aristos Rehab & Nursing Center in Cleveland, OH is hiring an Admissions Concierge to be the primary contact for new admissions, ensuring seamless paperwork, medical information, and scheduling to support a smooth transition.

This role works with families, patients, and healthcare professionals, maintains accurate records per HIPAA, and collaborates with the care team to tailor admission plans that align with patient goals.

Formación

• Excellent customer service and communication skills.
• Ability to coordinate admissions and paperwork efficiently.

Responsabilidades

• Greet and welcome new patients and families, providing clear communication about our services and amenities
• Coordinate the admission process, including obtaining necessary medical information, completing paperwork, and scheduling appointments
• Serve as a liaison between patients, families, and healthcare professionals, ensuring open communication and addressing any concerns or questions
• Maintain accurate and up-to-date records and databases, including patient information, medical histories, and treatment plans
• Ensure compliance with regulatory requirements and maintain confidentiality and HIPAA guidelines
• Collaborate with the care team to develop individualized care plans, incorporating patient preferences and goals

Descripción del empleo

Now Hiring: Admissions Concierge

Full Time | ONSITE | Cleveland, Ohio

Aristos Rehab & Nursing Center

At Aristos Rehab & Nursing Center, we are dedicated to providing exceptional care and exceptional patient experience. As an Admissions Concierge, you will play a vital role in ensuring a seamless transition for our patients as they join our community.

Job Summary:

In this full-time role, you will serve as the primary point of contact for new admissions, providing exceptional customer service and administrative support to families, patients, and healthcare professionals. Your expertise and attention to detail will ensure that all necessary paperwork, medical information, and logistical arrangements are completed promptly and accurately, allowing our patients to focus on their recovery and well-being.

Responsibilities:

• Greet and welcome new patients and families, providing clear communication about our services and amenities
• Coordinate the admission process, including obtaining necessary medical information, completing paperwork, and scheduling appointments
• Serve as a liaison between patients, families, and healthcare professionals, ensuring open communication and addressing any concerns or questions
• Maintain accurate and up-to-date records and databases, including patient information, medical histories, and treatment plans
• Ensure compliance with regulatory requirements and maintain confidentiality and HIPAA guidelines
• Collaborate with the care team to develop individualized care plans, incorporating patient preferences and goals

Benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Holiday Pay
• Same Day Pay

About the Role:

As an Admissions Concierge, you will be part of a dynamic and compassionate team dedicated to delivering high-quality care and exceptional patient experiences. If you are a team player who thrives in a fast-paced environment and is committed to putting patients first, we encourage you to join our team.