Admissions Concierge

Aristos Rehabilitation and Nursing Center; Cleveland (OH); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Holiday Pay

Same Day Pay

Descripción de la vacante

Aristos Rehab & Nursing Center in Cleveland, Ohio seeks an Admissions Concierge responsible for guiding new patients and families through the admission journey. You will handle paperwork, coordinate timelines, and liaise with healthcare professionals to ensure a smooth transition into our care setting.

The role emphasizes exceptional customer service, accuracy in documentation, and adherence to HIPAA guidelines within a fast-paced clinical environment.

Formación

• Excellent customer service and communication skills.
• Ability to coordinate admissions and gather necessary paperwork.
• Strong attention to detail and record-keeping.
• Knowledge of HIPAA guidelines and patient confidentiality.

Responsabilidades

• Greet and welcome new patients and families, explaining services and amenities.
• Coordinate admission process, obtain medical information, paperwork, and appointments.
• Act as liaison between patients, families, and healthcare professionals.
• Maintain accurate patient records and treatment plans in databases.
• Ensure regulatory compliance and HIPAA confidentiality.
• Collaborate with care team on individualized care plans.

Conocimientos

Customer service

Administrative support

HIPAA compliance

Record keeping

Healthcare coordination

Educación

High School diploma

Herramientas

MS Office

Electronic Health Records

Descripción del empleo

Now Hiring: Admissions Concierge

Full Time | ONSITE | Cleveland, Ohio

Aristos Rehab & Nursing Center

At Aristos Rehab & Nursing Center, we are dedicated to providing exceptional care and exceptional patient experience. As an Admissions Concierge, you will play a vital role in ensuring a seamless transition for our patients as they join our community.

Job Summary:

In this full-time role, you will serve as the primary point of contact for new admissions, providing exceptional customer service and administrative support to families, patients, and healthcare professionals. Your expertise and attention to detail will ensure that all necessary paperwork, medical information, and logistical arrangements are completed promptly and accurately, allowing our patients to focus on their recovery and well-being.

Responsibilities:

• Greet and welcome new patients and families, providing clear communication about our services and amenities
• Coordinate the admission process, including obtaining necessary medical information, completing paperwork, and scheduling appointments
• Serve as a liaison between patients, families, and healthcare professionals, ensuring open communication and addressing any concerns or questions
• Maintain accurate and up-to-date records and databases, including patient information, medical histories, and treatment plans
• Ensure compliance with regulatory requirements and maintain confidentiality and HIPAA guidelines
• Collaborate with the care team to develop individualized care plans, incorporating patient preferences and goals

Benefits:

• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Holiday Pay
• Same Day Pay

About the Role:

As an Admissions Concierge, you will be part of a dynamic and compassionate team dedicated to delivering high-quality care and exceptional patient experiences. If you are a team player who thrives in a fast-paced environment and is committed to putting patients first, we encourage you to join our team.