Admissions & Care Coordination Specialist

Delta Specialty Hospital; Memphis (TN); On-site; USD 50,000 - 65,000; Full time

Job summary

AHMKT is seeking a Clinical Admissions Specialist to facilitate admissions, perform intake assessments, and manage utilization review to ensure appropriate care levels and efficient payer authorization.

The role requires strong communication, empathy, and collaboration with medical staff to coordinate admissions, transfers, and pre-admission activities, while maintaining accurate records and ensuring patient safety.

Qualifications

• Bachelor’s degree in a social services field is required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health in clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Assess benefit eligibility and communicate to the business office and patient/family.
• Coordinate admission and transfer across levels of care.
• Maintain knowledge of milieu management and safety checks.
• Complete pre-admission assessments and communicate dispositions to patients/families.
• Prepare medical record documentation for payor authorization.
• Admit patient and complete admission paperwork in registration system.
• Ensure patient safety and provide excellent customer service.

Skills

Active listening

Empathy

Communication

Problem solving

Education

Bachelor’s degree in a social services field

Master's degree in a social services field or RN preferred

Job description

AHMKT is seeking a Clinical Admissions Specialist to facilitate admissions, perform intake assessments, and manage utilization review to ensure appropriate care levels and efficient payer authorization.

The role requires strong communication, empathy, and collaboration with medical staff to coordinate admissions, transfers, and pre-admission activities, while maintaining accurate records and ensuring patient safety.